Virtual Office Services: Virtual Offices for Businesses in Australia.
Give your business a
professional image with
a Virtual Office
A Virtual Office
offers you real solutions
for your businesses
Deliver real service
with a professional
Virtual Office
A Virtual Office
will save your business
time and money
- Home
- Service Summary
- Virtual Offices
- Virtual Office Packages
- Live Answering
- Call Forwarding Management
- Unified Messaging
- 1300 & 1800 Numbers
For help of information please call Virtual Office Services now on 1800 WE ANSWER (1800 932 679).
3 Easy Steps to Get Started
- Choose your 1300 numbers or 1800 numbers.
- Download the Application Form and complete it.
- FAX it to us on 1300 799 948
The application is in pdf format so you'll need Adobe Acrobat Reader to read it. Acrobat Reader is FREE to download and install.
Professional Live Answering & Messaging Services
Our Virtual Office Services include a suite of three premier Phone Answering Services. These offer the very best in professional Live Answering Services and all operate 24 hours, 7 days per week (including public holidays).
Our team of virtual receptionists are based in Live Answering Service call centres in Australia and will answer you call personally and professionally every time.
Compare our Live Answering Services below to choose the one that best suits your needs.
| Features |  |
 |
 |
|---|---|---|---|
| More info | More info | More info | |
| Services operate 24 hours, 7 days, every day of the year | Yes | Yes | Yes |
| All calls are answered by Australian-based live operators | Yes | Yes | Yes |
| Callers are greeted using your business name | Yes | Yes | Yes |
| Messages are sent to you by SMS and email | Yes | Yes | Yes |
| Message can be sent to multiple recipients (via SMS and email) | Yes | Yes | Yes |
| Messages are displayed on your customer portal | Yes | Yes | Yes |
| Messages can be taken for different departments or individual team members | No | Yes | Yes |
| A call can be transferred to you (or a message is taken( | No | No | Yes |
| A call can be transferred to a team member/department (or a message is taken) | No | No | Yes |
| UNTIMED Calls - talk for as long as you like (flat rate per connected call). This includes calls connected to you on either your landline or mobile phone. | No | No | Yes |
A Summary of Our Live Phone Answering Services
Messages 24/7™
Our Messages 24/7 service provides a great alternative to having your calls answered by a machine (voicemail). This Live Answering Service provides your business with a professional image at all times.
Our Virtual Receptionists are all Australian-based, professionally-trained and well-spoken. With a Messages 24/7 service, we answer your calls and send messages to you 24 hours a day, 7 days a week, every day of the year. [Read more…]
Team Messenger™
Our Team Messenger service provides a flexible solution for businesses with multiple people/departments, enabling calls to be answered and messages to be taken for multiple recipients.
All calls are answered by our Virtual Office Operators using your business name, and messages are taken for the requested department or individual. The messages are then forwarded immediately by SMS and email, with a copy posted to your online customer portal. [Read more…]
Reception Connect™
Talk for as long as you like because all calls you receive through Reception Connect are untimed! This includes calls connected to you via both your landline and your mobile phone!
With our Reception Connect service, all of your calls are answered promptly and professionally by our Australia-based virtual receptionists.
The caller is greeted in using your business name. Our receptionist then dials your number to see whether you are available to take the call. If you choose to take the call, it is transferred through to you. If not, the virtual receptionist takes a message, which is then forwarded to you via SMS, email, and online customer portal.
Like all of our live phone answering services, this one operates 24 hours a day, 7 days a week (including public holidays). [Read more…]
