Virtual Office Services: Virtual Offices for Businesses in Australia.
Give your business a
professional image with
a Virtual Office
A Virtual Office
offers you real solutions
for your businesses
Deliver real service
with a professional
Virtual Office
A Virtual Office
will save your business
time and money
- Home
- Service Summary
- Virtual Offices
- Virtual Office Packages
- Live Answering
- Call Forwarding Management
- Unified Messaging
- 1300 & 1800 Numbers
For help of information please call Virtual Office Services now on 300 WE ANSWER (1300 932 679).
3 Easy Steps to Get Started
- Choose your 1300 numbers or 1800 numbers.
- Download the Application Form and complete it.
- FAX it to us on 1300 799 948
The application is in pdf format so you'll need Adobe Acrobat Reader to read it. Acrobat Reader is FREE to download and install.
Professional Live Answering & Messaging Services
The Virtual Office Services suite of three premier Phone Answering Services offer the very best in professional Live Answering Services and all operate 24 hours, 7 days per week (including public holidays).
Our live operators are all based in Live Answering Service call centres in Australia and will answer you call personally and professionally every time.
Compare our Live Answering Services below to choose the one that best suits your needs.
| Features |  |
 |
 |
|---|---|---|---|
| More info | More info | More info | |
| All services are 24 hours, 7 days, 365 days per year | Yes | Yes | Yes |
| All calls are answered in Australia | Yes | Yes | Yes |
| Your service is setup quickly | Yes | Yes | Yes |
| Callers are greeted in your business name | Yes | Yes | Yes |
| Messages are sent to you by SMS | Yes | Yes | Yes |
| Messages are sent to you by email | Yes | Yes | Yes |
| Message can be emailed to multiple recipients | Yes | Yes | Yes |
| Message SMS can be sent to multiple recipients | Yes | Yes | Yes |
| Messages are displayed on your customer portal | Yes | Yes | Yes |
| Messages can be taken for individual team members | No | Yes | Yes |
| A call can be transferred to you or a message is taken | No | No | Yes |
| A call can be transferred to a team member or a message is taken | No | No | Yes |
| UNTIMED Calls - talk for as long as you like (flat rate per connected call). This includes calls connected to you via your landline or mobile phone. | No | No | Yes |
A Summary of Our Live Phone Answering Services
Messages 24/7™
Messages 24/7 gives your business has a professional image at all times. It's a Live Answering Service that provides a great alternative to having your calls going to voice-mail.
The Virtual Office Services Live Operators are based right here in Australia, professionally trained and well-spoken. With Messages 24/7™ we answer your calls and send messages to you 24 hours a day 7 days a week. [Read more…]
Team Messenger™
Team Messenger is a flexible solution that allows you to have calls answered and messages taken on behalf of multiple people or departments within your business.
All calls are answered in your business name and messages are taken for your department or named individuals. They are forwarded immediately by SMS and a backup copy is sent by email. We also post a copy to your Alltel Customer Portal. [Read more…]
Reception Connect™
Talk for as long as you like because all calls you receive through Reception Connect are untimed!
This includes calls connected to you via your landline or mobile phone.
Your calls are answered promptly and professionally every time by our Australia-based receptionists.
The caller is always greeted in your business name. Our receptionist then dials your number and if you choose to take the call it is transferred through to you. If you cannot take the call our receptionist will take a brief message and forward details by SMS to your mobile. We will also send a back up message to your email address.
Live answering messages will also be posted online to your Customer Portal for your records.
Like all of our live phone answering services, this one also operates 24 hours 7 days a week. [Read more…]
Things you should know about our Live Phone Answering : Setup is $25 for Master account and (if applicable) $10 for each namelist/team member. Minimum term 3 months, then month to month. 1 full calendar months notice required to cancel. Initial 3 month Minimum Plan costs: Messages 24/7 $87+gst; Team Messenger $117+gst; Reception Connect $147+gst. Plans can be upgraded/downgraded during the first 5 days of the billing cycle (calendar month). Message SMS sent to more than one recipient incur an additional fee. Reception Connect: Untimed connection applies to calls connected/patched through by the Live Answering Receptionist to your Australian landline, VoIP or mobile final answer-point number. If caller is routed/redirected to the Live Answering Service after calling your 1800, 1300 or 13 number, normal call rates apply to the 1800/1300/13 number component of the connected call and are not part of the included, Untimed call.