More time to get things done

Spend less time tending to the phone with a virtual receptionist service.

virtual receptionist helpdesk

Let a live operator answer calls in your business name, take messages, and forward them to your SMS and email. This service can be customised with advance features like multiple team support, personalised greetings, and concierge call transfers.

Our virtual receptionists are 100% real, and 100% professionally trained. They’ll manage your messages, handle overflow calls, and even take after-hours or holiday calls.

VR PHONE ANSWERING

Get a live operator to answer calls in your business name and take your messages.

The call is redirected to our Australian-based call centre.

The operator send you an SMS alert and forwards the message to your email.

how virtual reception works

A customer calls your business, but no one is available to take the call.

The call is answered by a live operator. They take the caller’s details and message for you.

END

VR WITH TRANSFER

Get a virtual receptionist to answer calls, check your availability, and either forward calls to you or take messages.

The call is redirected to our Australian-based call centre.

If you’re available, the operator
will transfer the call to your
mobile or phone.

how virtual reception with transfer works

A customer calls your business, but no one is available to take the call.

The call is answered by a live operator. They contact you to check your availability.

If you’re unavailable, they’ll take the caller’s details and message for you.

END

VR PHONE ANSWERING

Get a live operator to answer calls in your business name and take your messages.

START

The call is redirected to our Australian-based call centre.

The operator send you an SMS alert and forwards the message to your email.

how virtual reception works - tablet

A customer calls your business, but no one is available to take the call.

The call is answered by a live operator. They take the caller’s details and message for you.

END

VR WITH TRANSFER

Get a virtual receptionist to answer calls, check your availability, and either forward calls to you or take messages.

START

The call is redirected to our Australian-based call centre.

If you’re available, the operator will transfer the call to your mobile or phone.

END

how virtual reception with transfer works- tablet

A customer calls your business, but no one is available to take the call.

The call is answered by a live operator. They contact you to check your availability.

If you’re unavailable, they’ll take the caller’s details and message for you.

VR PLANS

Get a live operator to answer calls in your
business name and take your messages.

START

how virtual reception works - mobile

END

A customer calls your business, but no one is available to take the call.

The call is redirected to our Australian-based call centre.

The call is answered by a live operator. They take the caller’s details and message for you.

The operator send you an SMS alert and forwards the message to your email.

VR executive

Get a virtual receptionist to answer calls, check your
availability, and either forward calls to
you or take messages.

START

how virtual reception with transfer works - mobile

END

A customer calls your business, but no one is available to take the call.

The call is redirected to our Australian-based call centre.

The call is answered by a live operator. They contact you to check your availability.

If you’re available, the operator will transfer the call to your mobile or phone.

If you’re unavailable, they’ll take the caller’s details and message for you.

DON’T LEAVE ANYONE HANGING.

Get a virtual receptionist plan today.